As a travel agency, using a global distribution system (GDS) like Sabre is essential to booking flights, hotels, and other travel-related services for your customers. One important aspect of managing these bookings is keeping track of passenger information, which is where the passenger name record (PNR) comes in. In this blog post, we’ll discuss how to copy PNR from Sabre to create a customer in your travel agency software, Travelnet.
If you have not registered on Travelnet for managing your accounts and customer history create your license now.
What is GDS?
Sabre is a GDS that is used by travel agencies to book flights, hotels, and other travel-related services.
What is PNR?
PNR is a unique code that is generated when a customer books a flight. It contains all of the customer’s information, including their name, contact details, and flight itinerary.
So, why is it important to copy PNR from Sabre?
By copying PNR from Sabre, travel agencies can easily create a customer profile in their own system and have all of the necessary information on hand, such as flight itinerary and contact details. This makes it easier to manage bookings and provide better customer service. Additionally, having this information in your own system can also help with reporting and tracking.
There are several benefits of copying PNR to your system. Firstly, by having all of the customer information and flight information in one place, travel agencies can easily manage their bookings and provide better customer service. This includes the ability to quickly check flight details, update contact information, and make any necessary changes to the booking. Secondly, having this information in your own system can also help with reporting and tracking. This enables you to better understand your customers’ travel patterns and preferences, which can help you to offer them more personalized services in the future.
How to Copy and Create PNR in Travelnet
Now that you understand the importance of copying PNR from Sabre, let’s go through the steps of how to do it in Travelnet:
- Log in to Sabre and locate the PNR you wish to copy.
- Click on the “PNR” button, then select “Copy PNR” from the drop-down menu.
- A pop-up window will appear, asking you to confirm the PNR you wish to copy. Click “OK”.
- Once the PNR is copied, log in to Travelnet and navigate to the “New Folder” section from the sidebar.
- Click on the “GDS Upload” button to create a new customer profile with flight information.
- Click “Save” to create the customer profile.
As you can see, copying PNR from Sabre to create a customer in your travel agency software is a simple process that can greatly enhance your ability to manage bookings and provide better customer service. We hope that this blog post has been helpful in demonstrating how to copy PNR from Sabre to Travelnet. If you have any questions or issues, please don’t hesitate to reach out to our customer support team for assistance.